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Advantages

The Connect fleet maintenance services provide a number of valuable advantages for you and your business. These include increased return on investment, improved business process organization, better control and timely connection to your partnered Peterbilt location.

  • Direct Return on Investment — See how to increase profits and reduce costs through better product recovery and measure technician productivity.
  • Indirect Return on Investment — Check out how keeping better repair and maintenance records can increase your bottom line

 
Direct Return On Investment
  • Reduced System Investment — Kenworth PremierCare Connect costs you less to implement, maintain and support than comparable truck maintenance software in the marketplace today.
  • Increased Parts Warranty Recovery — Parts warranty recovery is increased with the use of the warranty alert and the simple-to-use warranty claim creation and tracking process.
  • Reduced Investment in Parts Inventory — Customers have reduced their parts inventory by as much as 60% using the inventory control and parts purchasing features and with the support of their partnered Kenworth dealer.
  • Increased Technician Productivity — Increase mechanic productivity by utilizing Service Repair reports to track mechanics labor activities.
  • Reduced Parts Purchasing Expense — The Connect system provides quick and easy access to comparative parts costs reducing the need for numerous calls to find which supplier to buy from.
  • Increased Parts Core Recovery — Every time you use a part that has a core, the system guides you through the process to make sure you account for both the clean and dirty core.
  • Higher Vehicle Resale Value — Connect can provide any level of detail you require from summary repair records all the way down to individual Work Orders, and any vehicle's repair history is available quickly and easily.
 
Indirect Return on Investment
  • Increased Vehicle Availability — Connect's maintenance alerts help you keep the vehicles on their schedules, properly maintained, out of the repair shop and working on the job.
  • Fewer Repeat Equipment Failures — Connect's Service Repair reports and history screens allow you to analyze all aspects of your repairs thoroughly and quickly, so you can identify parts that are failing prematurely or determine that a specific mechanic is not properly prepared in a specific repair procedure.
  • Access to Reporting Metrics — i.e., cost per mile, and others — for Vehicle Replacement — Connect can monitor the numbers for you and provide comparative reports of the vehicles in your fleet so you can make timely, well informed decisions to help maximize your return on investment.
  • System Access — Being web-based, the Connect system data is accessible wherever you have a high speed internet connection — all you need is your login and password and you can access your company's information from anywhere in the world. With a Connect system you can increase your productivity by keeping up to date and in touch with what is happening with your business.
  • Faster / Easier access to maintenance records i.e., DOT audit — Summary reports can quickly and accurately show the repair history of all your vehicles or just a selected vehicle, and can provide detailed information for any unit or for any number of units you require.
 
 

Training Support

PACCAR Customer Systems Group

M-F 8:00 AM to 5:00 PM PST
Email: connect@paccar.com
Phone:   800-434-5076

 

Technical Support

Perfit Computer Systems Group Inc.

M-F 8:30 AM to 4:30 PM EST
Email: support@perfitcomputer.com
Phone:   888-205-8817

 

PACCAR Connect Support Site

connectsupport.net

 

PACCAR WebEx Site

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Kenworth Connect Website